Digital Refund Policy

At Akina's Garden Healing, we strive to provide valuable digital products and services to our clients. Due to the nature of digital items, we have specific guidelines regarding refunds:

Non-Refundable Digital Products:

• All sales of digital products, such as eBooks, guides, online courses, and downloadable materials, are final and non-refundable.
• Once purchased, digital products cannot be returned, exchanged, or refunded.

Refund Eligibility:

Refunds may be considered on a case-by-case basis only if:

• The digital product was not delivered.
• There was a technical issue preventing access to the purchased product.
• The product is significantly different from the description.

Resolution Process:

If you experience any issues with your digital purchase, please contact us at akinagardenhealing@gmail.com within 7 days of purchase. Include your order number and a description of the issue.

We will review your request and respond within 3-5 business days.

Technical Assistance:

If you encounter issues accessing or using digital products, we are happy to assist you with technical support to resolve the problem.

Chargebacks and Disputes:

We encourage clients to contact us directly to resolve any concerns before initiating a chargeback or dispute.

For questions or assistance, please email us at akinagardenhealing@gmail.com

 

Thank you for your understanding and support of our digital offerings!